February 2021 –
What does a human being look like through the lens of all the ratings, scores, and metrics that are supposed to represent them in their daily life? In this project, we map the ecology of scores and scoring that a person has to navigate. Credit scores, performance metrics, Uber ratings, immigration points, consumers scores, insurance risk assessments, and social media karma: we are surrounded by a web of more or less visible metrics that have far-ranging consequences for our lives. Whereas researchers usually study the implications of specific scores and metrics, we are taking a holistic view and want to find out whether and to what extent the myriad of different scoring systems shape and influence each other—and what, if anything, can be done to challenge them.
Funding: NSF CAREER Award (#1848286); Milstein Program for Technology & Humanity